As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.

With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest entertainment brands.

As a Content Safety & Policy Intern, you will play a vital role in protecting our brand integrity and ensuring a high-quality experience for our global audience. You will work at the intersection of media, policy, and technology, conducting deep-dive research into cultural trends and regulatory shifts. This role is ideal for a proactive researcher who is passionate about internet governance, pop culture, and the nuances of international content standards.

Location: Onsite

Employment Type: Part-Time; Temporary

Essential Duties

Content Auditing & Risk Assessment: Review original production content to identify potential brand safety concerns. Conduct thematic research to ensure stories align with global safety standards.
Cross-Functional Collaboration: Partner with Content, Localization, and Editorial Programming teams to perform quality control and safety checks on episodes prior to publication.
Policy Research & Intelligence: Track and analyze evolving global trends in censorship, copyright, media law, and internet governance.
Documentation & Reporting: Support the policy team by drafting high-impact memos, policy briefs, fact sheets, and weekly trend updates.
Socio-Political Monitoring: Stay current on global socio-political events, providing localized analysis on how these events impact content policy across different regions.

Minimum Qualifications

Educational Background: Recent graduate or current Senior pursuing a degree in Media Studies, Journalism, Sociology, Community Studies, or a related field.
Analytical Mindset: Deep interest in diversity and inclusion, content compliance, and the legalities of the digital landscape.
Communication Excellence: Exceptional writing and verbal communication skills, with the ability to distill complex policy issues into actionable insights.
Cultural Fluency: A strong pulse on pop culture and societal trends within the United States, Latin America, and South Korea.
Technical Proficiency: Professional experience with MS Office Suite and SharePoint; ability to adapt quickly to new internal CMS tools.
Language Skills: Bilingual proficiency in Korean or Japanese is highly preferred.

Important Considerations

Content Warning: Due to the nature of trust and safety work, this role may involve frequent exposure to sensitive, graphic, or otherwise disturbing content. Resilience and a high degree of emotional intelligence are essential.

WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

Salary range and descriptions

$18 - $18 / hourly

Please note, the above range is listed in USD.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

[WEBTOON] Content Safety & Policy Intern