Wattpad’s vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!

Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check out our website here.

We are looking for a Sr. Product Experience Designer who is passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longer.

You will partner closely with Product Managers, Engineers, and cross-functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value.

What You'll Do:

Partner with Product Managers, Engineers, and Researchers to uncover user needs and design seamless experiences that help readers and writers connect more deeply through storytelling and community.
Communicate design rationale through clear storytelling, helping teams align around customer needs, product vision, and business goals.
Own the end-to-end design process across web, iOS, and Android — from discovery through design, implementation, and iteration.
Grow Wattpad's design culture by mentoring designers, facilitating critiques and workshops, sharing best practices, and helping evolve our design processes.
Contribute to and evolve Wattpad's design system by creating scalable, consistent patterns and collaborating with engineers to improve implementation quality.
Champion accessible and inclusive design by applying accessibility standards and advocating for experiences that work for a diverse global audience.
Leverage AI-powered design tools to improve design quality, accelerate workflows, and uncover new opportunities for product innovation.

Required Qualifications:

5+ years of product design experience, with a portfolio that demonstrates craft and intentional decision-making across complex workflows.
A track record of independently driving design processes from discovery through launch.
Experience partnering with cross-functional teams to shape product direction and align on priorities
Have cross-platform design experience (web, iOS, AN)
Experience working with and contributing to design systems
Experience leading user research and translating insights into product decisions that drive measurable improvements in outcomes and experience quality
Self-starter who is comfortable working in ambiguity and able to collaborate well in fast-paced environment
Proficiency in Figma and collaborative tools, with experience using AI tools to support design workflows
Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline

Nice To Haves:

Passion for storytelling, reading, and writing
Familiarity with Wattpad, WEBTOON, fanfiction communities, or creator platforms
An appreciation for fandom culture, online communities, and the ways readers and writers connect around stories

What we offer (For Full-Time Only):

* Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals

* Top industry health benefits, including vision and dental

Your own health/wellness account to spend each year

* RRSP Contributions (Canada), 401K Contributions (USA)

* Generous vacation and Maternity/Parental leave top-up program

* Corporate discount for gym memberships for you and your family

* Work from almost anywhere in the world for part of the year

* Winter break shutdown and a whole lot more!

Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom.

About Wattpad

Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.

What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.

What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.

How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play...and all while having a great time.

Unlock the best of both worlds with a role that keeps you connected! We're looking for passionate individuals in the Greater Toronto Area to join our team who can work 3x per week from our vibrant downtown Toronto office. Wattpad has a hybrid work model, where employees enjoy the flexibility to connect with colleagues and collaborate on exciting projects in person, as well as the time and space to for productive work from home. This is your opportunity to be a part of our thriving workplace culture.

Wattpad encourages candidates to apply as long as they are authorized to work in Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

Culture and Diversity

Wattpad is an equal opportunity employer. We do not discriminate. Period.

Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.

If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.

Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.

#Wattpad

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

[Wattpad] Senior Product Experience Designer